Promote an ideal hotel atmosphere, one where the guest never has to leave the property, by encouraging dining at hotel restaurants. Even better, make your property a destination for local audience for regular and special events like Sunday Brunch, Wine Dinners and other F&B events! Silent server paging keeps your wait staff in front of the guest to anticipate needs and attend to every detail, raising service levels and increasing check averages. Integrate managers into the process and keep the entire F&B operation flowing smoothly and efficiently. Attract and maintain local clientele with appropriate promotions and timely marketing. Drive traffic and the bottom line!
- Reduce the stress between the kitchen and wait staff
- Increase check averages
- Retain great servers
- Provide excellence in guest service
- Drive guest return visits and frequency
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Benefits include:
- Get food out of the kitchen faster
- Eliminate reheats
- Increase check averages
- Make food runners more efficient
- Reduce labor expenses
- Retain good servers with increased tips
- Benefit from more customer/server interaction
- Build better customer rapport
- Run a smoother operation
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Benefits include:
- Enhance safety and security
- Reduce operational costs
- Improve response time
- Increase overall service and satisfaction
- Empower employees to accomplish more in less time
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Benefits include:
- Find guests faster
- Reduce no-shows and walkaways
- Quote accurate wait times
- Seat more people, more quickly
- Establish commitment between restaurant and guest
- Get rid of annoying PA noise
- Reduce guest anxiety
- Run a smoother operation
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Benefits include:
- Improve host and seating efficiency by streamlining manual activities
- Quote more accurate wait times
- Reduce no shows and increase table turns with integrated paging's "electronic tether"
- Enhance guest flexibility with available text messaging when their table is ready
- Send alerts to managers before quoted wait times are missed
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Benefits include:
- Improve host and seating efficiency by streamlining manual activities
- Maximize seat utilization
- Balance covers for better service quality
- Increase professionalism and minimize host stand clutter with the small tablet footprint
- Simplify staff management, shift changes and table assignments on-the-fly
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Benefits include:
- Drive reservations from YOUR website with Spinnaker's web widget
- Eliminate per cover fees
- Queue reservations and call-aheads into your wait list to simplify shift operations
- Automatically reconfirm reservations 24-hours in advance via text messaging
- Pre-assign tables in the integrated floor plan in advance and on-the-fly
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Benefits include:
- Increase repeat customer visits using appropriate promotions delivered via targeted SMS text marketing
- Spinnakers integrated system collects data from reservations and wait list entries
- Kiosk mode supports dedicated tablet devices and existing system tablets in off-peak periods to collect contacts and build your marketing database
- Password protected administrative panel accessible via web browser to manage your contacts and promotions from anywhere
- Fully compliant with MMA guidelines for responsible and ethical contact practices
- Maintain a consistent, predictable and cost-effective monthly operational expense
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