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Hotel Restaurants


A successful hotel restaurant is able to stand out from the myriad of other choices available to guests. And a lack of customer service can make or break your reputation. It is essential that your staff has the tools to ensure quick and courteous assistance to any of your guest's needs. To provide exceptional service you must be able to:
  • Alert guests when their table is ready
  • Ensure server staff knows their food order is ready
  • Keep guests on property to increase revenues

Guest Paging

Benefits include:
  • Find guests faster
  • Reduce no-shows and walkaways
  • Quote accurate wait times
  • Seat more people, more quickly
  • Establish commitment between
    restaurant and guest
  • Get rid of annoying PA noise
  • Reduce guest anxiety
  • Run a smoother operation

   
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Server Paging

Benefits include:
  • Get food out of the kitchen faster
  • Eliminate reheats
  • Increase check averages
  • Make food runners more efficient
  • Reduce labor expenses
  • Retain good servers with increased tips
  • Benefit from more customer/server interaction
  • Build better customer rapport
  • Run a smoother operation
 
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Table Management

Benefits include:
  • Improve host and seating efficiency by streamlining manual activities
  • Quote more accurate wait times
  • Maximize seat utilization
  • Balance covers for better service quality
  • Reduce no shows and increase table turns with integrated paging’s “electronic tether”
  • Enhance guest flexibility with available text messaging when their table is ready
  • Send alerts to managers before quoted wait times are missed
  • Increase professionalism and minimize host stand clutter with the small tablet footprint
  • Simplify staff management, shift changes and table assignments on-the-fly
  • Maintain a consistent, predictable and cost-effective monthly operational expense
   
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Wait Management

Benefits include:
  • Improve host and seating efficiency by streamlining manual activities
  • Quote more accurate wait times
  • Reduce no shows and increase table turns with integrated paging's "electronic tether"
  • Enhance guest flexibility with available text messaging when their table is ready
  • Send alerts to managers before quoted wait times are missed
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Reservation Management

Benefits include:
  • Drive reservations from YOUR website with Spinnaker's web widget
  • Eliminate per cover fees
  • Queue reservations and call-aheads into your wait list to simplify shift operations
  • Automatically reconfirm reservations 24-hours in advance via text messaging
  • Pre-assign tables in the integrated floor plan in advance and on-the-fly

SMS Text Marketing

Benefits include:
  • Increase repeat customer visits using appropriate promotions delivered via targeted SMS text marketing
  • Spinnakers integrated system collects data from reservations and wait list entries
  • Kiosk mode supports dedicated tablet devices and existing system tablets in off-peak periods to collect contacts and build your marketing database
  • Password protected administrative panel accessible via web browser to manage your contacts and promotions from anywhere
  • Fully compliant with MMA guidelines for responsible and ethical contact practices
  • Maintain a consistent, predictable and cost-effective monthly operational expense

Valet

Benefits include:
  • Provide superior service to your guests
  • Eliminate ugly queue lines in front of the building
  • Streamline entry and exit processes
  • Maximize revenues, especially during peak periods
  • Improve valet parking services
  • Reduce valet labor expenses or contract rates
  • Differentiate yourself from the competition
  • Create a potential new profit center
 
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Cell Phone Paging

Benefits include:
  • Integrates with JTECH paging systems and guest pagers
  • Offers pre-recorded and custom voice messages
  • Uses a standard analog phone line
  • Indicator lights for ‘Power’, ‘Data In’ and
    ‘Data Out’
  • Audio port for external headset and microphone
  • Supports an extension phone handset
  • No external power required
  • User-installable in just minutes

 

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Efficient and reliable communication is the best way to increase the rapport between guests and your hotel. By providing meeting room/conference center guests with cost-effective wireless tools to signal staff of their needs, you empower your guests and differentiate your establishment. JTECH StaffComm micro-transmitters can be pre-programmed with alphanumeric messages which are then sent to appropriate staff members at the touch of a button. Whether your guests require added refreshments in the Grand Ballroom or technical assistance in a Boardroom, exceed their expectations with a JTECH paging system configured specifically for your hotel’s meeting room needs.

 

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