Restaurateurs across the country and around the world experience similar challenges operating a successful restaurant.
Everyone wants to:
- Reduce the stress between the kitchen and wait staff
- Reduce chaos at the host stand
- Retain great servers
- Increase check averages
- Turn tables faster
- Provide excellence in guest service
- Drive guest return visits and frequency
Explore the components of restaurant systems designed and built for your business.
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Benefits include:
- Find guests faster
- Reduce no-shows and walkaways
- Quote accurate wait times
- Seat more people, more quickly
- Establish commitment between restaurant and guest
- Get rid of annoying PA noise
- Reduce guest anxiety
- Run a smoother operation
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Benefits include:
- Get food out of the kitchen faster
- Eliminate reheats
- Increase check averages
- Make food runners more efficient
- Reduce labor expenses
- Retain good servers with increased tips
- Benefit from more customer/server interaction
- Build better customer rapport
- Run a smoother operation
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Benefits include:
- Improve host and seating efficiency by streamlining manual activities
- Quote more accurate wait times
- Reduce no shows and increase table turns with integrated paging's "electronic tether"
- Enhance guest flexibility with available text messaging when their table is ready
- Send alerts to managers before quoted wait times are missed
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Benefits include:
- Improve host and seating efficiency by streamlining manual activities
- Maximize seat utilization
- Balance covers for better service quality
- Increase professionalism and minimize host stand clutter with the small tablet footprint
- Simplify staff management, shift changes and table assignments on-the-fly
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Benefits include:
- Drive reservations from YOUR website with Spinnaker's web widget
- Eliminate per cover fees
- Queue reservations and call-aheads into your wait list to simplify shift operations
- Automatically reconfirm reservations 24-hours in advance via text messaging
- Pre-assign tables in the integrated floor plan in advance and on-the-fly
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Benefits include:
- Increase repeat customer visits using appropriate promotions delivered via targeted SMS text marketing
- Spinnakers integrated system collects data from reservations and wait list entries
- Kiosk mode supports dedicated tablet devices and existing system tablets in off-peak periods to collect contacts and build your marketing database
- Password protected administrative panel accessible via web browser to manage your contacts and promotions from anywhere
- Fully compliant with MMA guidelines for responsible and ethical contact practices
- Maintain a consistent, predictable and cost-effective monthly operational expense
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