Wait List Management
Spinnaker’s Wait List Management tools with integrated paging and text messaging simplify restaurant operations to help you reduce operational expenses and maximize revenue. Reduce walk-aways, increase covers and tables turns, and improve the guest experience with Spinnaker.
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Spinnaker
Benefits include:
- Improve host and seating efficiency by streamlining manual activities
- Quote more accurate wait times
- Increase professionalism and minimize host stand clutter with the small tablet footprint
- Reduce no shows and increase table turns with integrated paging’s “electronic tether”
- Enhance guest flexibility with available text messaging when their table is ready
- Send alerts to managers before quoted wait times are missed
- Maintain a consistent, predictable and cost-effective monthly operational expense
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Spinnaker Mobile
- Gain instant, secure management and staff access and operational mobility with Spinnaker Mobile for iPod Touch, iPhone and Android
- Give your guests access to see their wait time, customize their preferences, view specials and play trivia while waiting, through the Spinnaker Guest Portal
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JTECH simplifies managing tables and customer queues so your guests can get seated rather than wait in line.
Spinnaker's restaurant wait list management module helps you to maximize guest flow and provide more personalized care to each guest. Spinnaker allows you to see the entire restaurant while keeping track of the wait list, reservations, call-aheads and all customer contact information; all in the same place. The powerful integrated SMS text marketing tool helps you cost-effectively drive repeat business with thoughtful promotions and timely guest contact. Our restaurant wait list management module also helps your host and service staff be more efficient. And by improving their performance, guest service levels and overall customer satisfaction improve too.