We at La Cima Restaurants, Twin Peaks have been using Host Concepts for many years. From our Managers to Twin Peaks servers at the door and on the floor are fully trained on how to operate this platform.
We couldn’t ask for a more organized way to prioritize a wait list, seat guests in a timely manner and receive feedback.
Twin Peaks, a high-volume restaurant, uses HostConcepts to manage their operations
Through Twin Peaks staff training we have our servers well-versed on HostConcepts. HostConcepts is used on a daily basis in our 15 (soon to be 16) restaurants. Our restaurants are high-volume, especially on the weekends with sporting events, convention traffic, etc. and this keeps our management and staff organized with the influx of guests.
The feature to receive guest feedback on their experience is another great feature. We couldn’t ask for a more organized way to prioritize a wait list, seat guests in a timely manner and receive feedback. Thank you HostConcepts!