According to recent data from Upserve, a 45-minute table turnover time is ideal for maximum revenue. Guests who linger can drag down overall revenue for your restaurant. But according to a new report from Upserve, it can also drag down your server's tips.
HostConcepts™ Waitlist and Table Management enables restaurants to increase revenue and optimize the table turn "sweet spot". Master your waitlist and pair HostConcepts with guest paging and the IStation master controller and start capturing your restaurant's analytics through data logging.
Transaction data from thousands of restaurants reveal that up until the 40- to 50- minute mark, the average check and tip increased with time spent at the table. After 50 minutes however, the check amount starts to decrease as well as the tip percentage.
For guests who stay at a table for 110 minutes, the average tip is only $3 more than if they stayed for 50 minutes. Both the restaurant and server are both better off working more tables at half the time by then.
This industry report by Upserve is informed by restaurant big data and not just survey responses.
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