The Assistant Your Host Stand Deserves
Avoid the chaos at the host stand and the frustration of missed phone calls. With online reservations and waitlist tools, guests can book or check in before they arrive. This cuts down on congestion, reduces the need for extra staff, and keeps patrons happy from the start.
One Platform. Every Guest.
Use HostConcepts as a digital host stand assistant to manage reservations, waitlists, and guest check-ins. Whether guests book online, walk in, or don’t have a phone, HostConcepts offers flexible communication options that reduce congestion, limit phone calls, and streamline the front-of-house experience.
Why Choose HostConcepts?
Modular & Flexible – scale and adapt to your needsNo Per-Cover Fees – keep costs predictable and under control
Simple Upgrade – replaces manual processes like clocks, pens, and paper
Guest Paging Integration – gives customers options and keeps them nearby
Complete Front-of-House Solution – add curbside with FindMe and Arriva
Plans
Choose from three tiers tailored to meet your restaurant’s specific needs.
Waitlist & Text
0 /month
What you get:
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Core waitlist management
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Guest pagers with transmitter setup
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SMS/text notifications for guests
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Essential paging features only
Table Managment
8 /month
Include everything above, plus:
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Digital floor map with table status
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Seat assignment and turnover tracking
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Staff paging and order-ready notifications
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Basic analytics and reporting
Reservations
16 /month
Include everything above, plus:
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Online reservations and booking management
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Guest profiles and history
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Advanced reporting dashboards
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Multi-location and enterprise scalability
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Custom branding options and integrations
Waitlist & Text
Table Managment
Reservations
Features
First Month Free
Live Wait times
Set Expected Wait Times
Status Indicator
Approaching or Exceeding Quoted
Table Ready Text or Page
Customizable Text Message
Tap Ahead Seating
Guests Add Themselves
Search and View Waitlists
No-Shows and History
Compatible with JTECH Pagers
GuestCall IQ and Coaster
Table/Floor Plan View
Full Restaurant Layout
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Multiple Floor Plans
Different Areas
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Manage Staff Per Shift
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Ability to Build Layouts
Customize Floorplan into Sections
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Assign Servers to Sections or Tables
Also Setup Rotations
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View Cover and Party Count
Per Server
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Preassign Guests to Specific Table
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Merge, Block, or Clear Tables
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Book Parties for any Future Date
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Set Up Reservation Rules
Limits on Party/Cover Count by Date
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Reservations Widget
"Book Reservation" from Your Website
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Views for Cancelled and No-Shows
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Search Through Reservation History
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Printable Lists of Daily Reservations
From Admin Site
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Daily Reports
Breakdown By Reservation Status
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Reservation Reminders
24 Hours in Advance
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Related Essentials
Guest Paging
Staff Paging
Two-Way Radios
Digital Host Stand
Want a Demo?
Contact Us
800-321-6221
wecare@jtech.com
1965 Evergreen Blvd, Suite 300, Duluth GA 30096