HostConcepts®

Increase Table Turn & Profits

Waitlist, Reservations, Staff & Table Management

HostConcepts® is an all-inclusive mobile solution for restaurant guest management. Use it with our other wireless paging systems or as an alternative to restaurant pagers.

Send alerts, track reservations, wait lists, tables, promotions, special events and more using the device your customers already have and love to use — their cell phone.

With HostConcepts, you can easily manage reservations, text messages and interact with guests and staff from one single program. Add as many features as your business needs.

Features

Guest SMS Texting

Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.

Tap-Ahead™ Seating

Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.

Reservations

Accept reservations on your website, and then use at-a-glance auditing of guests seated, wait times, cancellations and more.

Table Tracking

Easily update table status and availability to seat guests quickly for an optimal guest experience.

Table Assignment

Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.

Alert Engine - Coming Soon

Receive notifications via pager or text when vital factors impact your restaurant.

HotSchedules Integration

Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.

HostConcepts_EB_v3

Transmitter

ISTATION Transmitter

Pagers Supported

Admin Reports

Table seating time
Turnover rate
Customer rating

Interfaces

Hot Schedules
JTECH onsite Paging System

Widgets

Reservations
TAP-AHEAD™ Seating

* SMS Texting

Send unlimited SMS
Supports 2-way text responses
Outgoing texts via Wi-fi

* SMS Texting is only available in North America. International coming soon. *

Data

Export to .CSV
Store level reports

Devices

iPad - latest version
Android / Windows Tablets
Desktop

Operating Systems

iOS
Android
Windows

Supported Browsers

Google Chrome
Apple Safari
Microsoft Edge

Network

Dedicated WiFI

Languages

American English

Guest Pagers

Try these guest pagers that work seamlessly with HostConcepts®

Optional Staff / Manager Pagers

Try these staff & manager pagers that work great with HostConcepts®

HostConcepts®

Master Restaurant Notifications

HostConcepts®

Increase Table Turn & Profits

Waitlist, Reservations, Staff & Table Management