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HostConcepts® is an all-inclusive solution for restaurant table and waitlist management.
Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference.
With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs.
Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.
Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.
Reservation Management
Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.
Social Distancing Management
HotSchedules Integration
Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.
Offline Mode
Ensures you don't lose important information on your waitlist if your restaurant's internet connection is interrupted. Continue to access guest reservations and waitlist to keep things rolling smoothly.
iPad - latest version
Android / Windows Tablets
Desktop
Google Chrome
Apple Safari
Microsoft Edge
