Alert Customers By Phone Text

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Send alerts, track reservations, wait lists, tables, promotions, special events and more using the device your customers already have and love to use — their cell phone.  

HostConcepts™ is an all-inclusive mobile solution for restaurant guest management. Use it with our other wireless paging systems or as an alternative to restaurant pagers.  

With HostConcepts™, you can easily manage reservations, text messages and interact with guests and staff from one single program. Add as many apps as your business needs.


Additional Features

Our all-inclusive app helps you manage reservations, table and waitlist management for restaurants.


Guest SMS Texting

Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.

Tap-Ahead™ Seating 

Add a TAP-AHEAD link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.


Accept reservations on your website, and then use at-a-glance auditing of guests seated, wait times, cancellations and more.

Table Tracking

Easily update table status and availability to seat guests quickly for an optimal guest experience.

Table Assignment

Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.

Alert Engine - Coming Soon

Receive notifications via pager or text when vital factors impact your restaurant.

HotSchedules Integration

Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.





Admin Reports

  • Table seating time 
  • Turnover rate 
  • Customer rating 


  • Hot Schedules 
  • JTECH onsite Paging System 


  • Reservations 
  • TAP-AHEAD™ Seating  

* SMS Texting

  • Send unlimited SMS 
  • Supports 2-way text responses
  • Outgoing texts via Wi-fi 

* SMS Texting is only available in North America.  International coming soon. *


  • Export to .CSV 
  • Store level reports


Host Concepts


  • iPad - latest version

  • Android / Windows Tablets

  • Desktop

Operating Systems

  • iOS 
  • Android 
  • Windows 

Supported Browers

  • Google Chrome

  • Apple Safari

  • Microsoft Edge


  • Dedicated WiFI


  • American English

Optional Guest Pagers

Try these guest pagers that work seamlessly with Host Concepts®

Coaster Pager 600x613.gif

GuestCall® Coaster Pager

GuestCall Commpass
GuestCall® Commpass

GuestCall IQ Pager

GuestCall® IQ


Optional Staff / Manager Pagers

Try these staff & manager pagers that work great with HostConcepts®


Alpha-Numeric Pager

Alpha-Numeric Pager


StaffCall IQ
StaffCall IQ®


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Users of JTECH’s SMS paging or reservation management systems are responsible for complying with all applicable laws regarding such use, including, but not limited to: the Telephone Consumer Protection Act (TCPA).