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HostConcepts® 

 All-In-One Solution

● Waitlist with Unlimited Texting

● Call Ahead Seating

● Table & Server Management

● Reservations

● Integrates easily with JTECH paging systems

 

Free 30 Day Trial

 

HostConcepts® is an all-inclusive mobile solution for restaurant guest management. Use it with our other wireless paging systems or as an alternative to restaurant pagers.  

Send alerts, track reservations, wait lists, tables, promotions, special events and more using the device your customers already have and love to use — their cell phone.  

With HostConcepts, you can easily manage reservations, text messages and interact with guests and staff from one single program. Add as many features as your business needs.

 


 

Features


Guest SMS Texting

Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.

Tap-Ahead™ Seating 

Add a TAP-AHEAD link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.

Reservations 

Accept reservations on your website, and then use at-a-glance auditing of guests seated, wait times, cancellations and more.

Table Tracking

Easily update table status and availability to seat guests quickly for an optimal guest experience.

Table Assignment

Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.

Alert Engine - Coming Soon

Receive notifications via pager or text when vital factors impact your restaurant.

HotSchedules Integration

Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules. 

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Specifications 

Transmitter

Admin Reports

  • Table seating time 
  • Turnover rate 
  • Customer rating 

Interfaces

  • Hot Schedules 
  • JTECH onsite Paging System 

Widgets

  • Reservations 
  • TAP-AHEAD™ Seating  

SMS Texting

  • Send unlimited SMS (only available in North America.  International coming soon.)
  • Supports 2-way text responses
  • Outgoing texts via Wi-fi 

Data

  • Export to .CSV 
  • Store level reports\

Log In

 

Devices

  • iPad - latest version

  • Android / Windows Tablets

  • Desktop

Operating Systems

  • iOS 
  • Android 
  • Windows 

Supported Browsers

  • Google Chrome

  • Apple Safari

  • Microsoft Edge

Network

  • Dedicated WiFI

Languages 

  • American English

 

Guest Pagers

Try these guest pagers that work seamlessly with HostConcepts®

Coaster Pager 600x613.gif

GuestCall® Coaster Pager

 

GuestCall Commpass


GuestCall® Commpass

 

GuestCall IQ Pager

GuestCall® IQ

 

Optional Staff / Manager Pagers

Try these staff & manager pagers that work great with HostConcepts®

 

Alpha-Numeric Pager

Alpha-Numeric Pager

 

StaffCall IQ 17_frnt_restroom-cologo v2
StaffCall IQ®