HostConcepts® 

All-In-One Solution  Print Version
Start Your 30-Day FREE TRIAL Now

 

HostConcepts® is an all-inclusive solution for restaurant table and waitlist management.

Manage your waitlist, track reservations, and optimize table and server management with ease.  Stay connected to your guests via unlimited text.  Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference.  

With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs.

restaurant cell phone paging system

Features

  
Waitlist & Unlimited Texting

Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.

Tap-Ahead™ Seating 

Add a TAP-AHEAD link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.


Reservation Management

HC Reservation Modification 2021
Manage guests' reservations and send text confirmations and reminders. 

Your team can easily manage reservation changes within the HostConcepts app or your guests can modify their reservations from their smartphone.
 

Reduce no-shows, voicemails and follow-up calls and keep your team focused on serving guests.

 

Table Tracking

Easily update table status and availability to seat guests quickly for an optimal guest experience.

 

Table Assignment

Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.

Social Distancing Management 

Track dine-in guest occupancy and maintain Guest Contact Tracing Logs with HostConcepts Waitlist & Text.   Learn More

 

HotSchedules Integration

Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules. 

Offline Mode

Ensures you don't lose important information on your waitlist if your restaurant's internet connection is interrupted. Continue to access guest reservations and waitlist to keep things rolling smoothly. 

Start Your 30-Day FREE TRIAL Now

Specifications 

Transmitter Integrates with JTECH Pagers Admin Reports
  • Table seating time 
  • Turnover rate 
  • Customer rating 
Interfaces
  • Hot Schedules 
  • JTECH onsite Paging System 
Widgets
  • Reservations 
  • TAP-AHEAD™ Seating  
SMS Texting
  • Send unlimited SMS (only available in North America.  International coming soon.)
  • Supports 2-way text responses
  • Outgoing texts via Wi-fi 
Data
  • Export to .CSV 
  • Store level reports

HostConcepts User

Log In
 

Devices
  • iPad - latest version

  • Android / Windows Tablets

  • Desktop

Operating Systems
  • iOS 
  • Android 
  • Windows 
Supported Browsers
  • Google Chrome

  • Apple Safari

  • Microsoft Edge

Network
  • Dedicated WiFI
  • Offline Mode
Languages 
  • American English