Waitlist & Text

All in One Restaurant Waiting List, Text, Reservation and Table Management   HostConcepts Data Sheet

Host Stand Chaos?

Is the first impression your guests get one of chaos? Remove the bottleneck of guests and the number of staff needed at your host stand.

Phone Calls Unanswered?

Are you losing business when phone calls go unanswered? Reduce the amount of calls and the staff required to answer them.

Frustrated Guests?

Guests can put themselves on the waitlist and make reservations via your website so they arrive happy.

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With so many choices for front-of-house management...

Why Choose JTECH HostConcepts?

  • →  No Per Cover Fees
  • →  Modular and Flexible
  • →  Uncomplicated Replacement for Traditional Manual Processes - Clock, Pen, Paper
  • →  Integrates with JTECH Guest Paging - Giving Customers the Choice and Keeping Guests Nearby
  • →  Complete Front of House Solution with Curbside Module - FIndMe with Arriva

HostConcepts is much more than a simple restaurant waiting call list application. Our Non Youth Sports Organization uses it during our yearly fundraising event in October. Thinking outside the box and with the help of the HostConcepts Customer Service Department, we were able to utilize the App to fit our needs during the fundraiser. We find it to be a premier application to use to communicate with standby customers while they wait their turn.  -Non Restaurant User

Existing HostConcepts User?

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HostConcept wall waitlist



Integrates with JTECH Pagers

Admin Reports

  • Table seating time 
  • Turnover rate 
  • Customer rating 


  • Hot Schedules 
  • JTECH onsite Paging System 


  • Reservations 
  • TAP-AHEAD™ Seating  

SMS Texting

  • Send unlimited SMS (only available in North America.  International coming soon.)
  • Supports 2-way text responses
  • Outgoing texts via Wi-fi 


  • Export to .CSV 
  • Store level reports


  • iPad - latest version

  • Android / Windows Tablets

  • Desktop

Operating Systems

  • iOS 
  • Android 
  • Windows 

Supported Browsers

  • Google Chrome

  • Apple Safari

  • Microsoft Edge


  • Dedicated WiFI
  • Offline Mode


  • American English

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