Existing HostConcepts User?
HostConcepts® is an all-inclusive solution for restaurant table and waitlist management.
Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference, while keeping guests nearby - perhaps at the bar?
With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs.
Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.
Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list.
Reservation Management
Your team can easily manage reservation changes within the HostConcepts app or your guests can modify their reservations from their smartphone.
Reduce no-shows, voicemails and follow-up calls and keep your team focused on serving guests.
Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.
Carryout Order Management and Curbside Delivery
Post-Covid customers require to-go and curbside options more than ever. Serve guests efficiently outside of your building with HostConcepts Curbside, FindMe with Arriva and Two-Way Radios.
Learn More
Social Distancing Management
HotSchedules Integration
Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.
Offline Mode
Ensures you don't lose important information on your waitlist if your restaurant's internet connection is interrupted. Continue to access guest reservations and waitlist to keep things rolling smoothly.