Host Stand Chaos?
Is the first impression your guests get one of chaos? Remove the bottleneck of guests and the number of staff needed at your host stand.
Phone Calls Unanswered?
Are you losing business when phone calls go unanswered? Reduce the amount of calls and the staff required to answer them.
Guests can put themselves on the waitlist and make reservations via your website so they arrive happy.
With so many choices for front-of-house management...
Why Choose JTECH HostConcepts?
→ No Per Cover Fees
→ Modular and Flexible
→ Uncomplicated Replacement for Traditional Manual Processes - Clock, Pen, Paper
→ Integrates with JTECH Guest Paging - Giving Customers the Choice and Keeping Guests Nearby
→ Complete Front of House Solution with Curbside Module - FIndMe with Arriva
HostConcepts is much more than a simple restaurant waiting call list application. Our Non Youth Sports Organization uses it during our yearly fundraising event in October. Thinking outside the box and with the help of the HostConcepts Customer Service Department, we were able to utilize the App to fit our needs during the fundraiser. We find it to be a premier application to use to communicate with standby customers while they wait their turn. -Non Restaurant User
HostConcepts® is an all-inclusive solution for restaurant table and waitlist management.
Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference, while keeping guests nearby - perhaps at the bar?
With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs.
Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.
Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list.
Reservation ManagementYour team can easily manage reservation changes within the HostConcepts app or your guests can modify their reservations from their smartphone.
Reduce no-shows, voicemails and follow-up calls and keep your team focused on serving guests.
Easily update table status and availability to seat guests quickly for an optimal guest experience.
Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.
Carryout Order Management and Curbside Delivery
Post-Covid customers require to-go and curbside options more than ever. Serve guests efficiently outside of your building with HostConcepts Curbside, FindMe with Arriva and Two-Way Radios.
Social Distancing Management HotSchedules Integration
Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.
Ensures you don't lose important information on your waitlist if your restaurant's internet connection is interrupted. Continue to access guest reservations and waitlist to keep things rolling smoothly.
Integrates with JTECH Pagers
Table seating time
JTECH onsite Paging System
Send unlimited SMS (only available in North America. International coming soon.)
Supports 2-way text responses
Outgoing texts via Wi-fi
Export to .CSV
Store level reports
iPad - latest version
Android / Windows Tablets
Need an Expert
Let one of our Customer Success Managers help you build a warehouse, manufacturing or logistics system tailored to your specific needs. We can provide you with multiple options and a quote with quick shipping and expert 24/7 support.