Host Concepts™ 

Alert Customers By Phone Text

Current Customers: Login to Host Concepts

Send alerts, track reservations, wait lists, tables, promotions, special events and more using the device your customers already have and love to use — their cell phone.  

Host Concepts™ is an all-inclusive mobile solution for restaurant guest management. Use it with our other wireless paging systems or as an alternative to restaurant pagers.  

With Host Concepts™, you can easily manage reservations, text messages and interact with guests and staff from one single program. Add as many apps as your business needs.

 

Additional Features

Our all-inclusive app helps you manage reservations, table and waitlist management for restaurants.

 


Guest SMS Texting

Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.

Tap-Ahead™ Seating 

Add a TAP-AHEAD link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.

Reservations 

Accept reservations on your website, and then use at-a-glance auditing of guests seated, wait times, cancellations and more.

Table Tracking

Easily update table status and availability to seat guests quickly for an optimal guest experience.

Table Assignment

Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.

Alert Engine

(Coming Soon) Receive notifications via pager or text when vital factors impact your restaurant.

Hot Schedules Integration

Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.

 

Specifications

 

Transmitter

Admin Reports

  • Table seating time 
  • Turnover rate 
  • Customer rating 

Interfaces

  • Hot Schedules 
  • JTECH onsite Paging System 

Widgets

  • Reservations 
  • TAP-AHEAD™ Seating  

* SMS Texting

  • Send unlimited SMS 
  • Supports 2-way text responses
  • Outgoing texts via Wi-fi 

* SMS Texting is only available in North America.  International coming soon. *

Data

  • Export to .CSV 
  • Store level reports

Free 30 Day Trial

Devices

Host Concepts

Operating Systems

  • iOS 
  • Android 
  • Windows 

Supported Browers

  • Google Chrome

  • Apple Safari

  • Microsoft Edge

Devices

  • iPad 

  • Android / Windows Tablets

  • Desktop

Languages 

  • American English

Optional Guest Pagers

Try these guest pagers that work seamlessly with Host Concepts®

Coaster Pager 225x230.gif

GuestCall® Coaster Pager

GuestCall Commpass
GuestCall® Commpass

GuestCall IQ Pager

GuestCall® IQ

 

Optional Staff / Manager Pagers

Try these staff & manager pagers that work great with HostConcepts®

 

Alpha-Numeric Pager

Alpha-Numeric Pager

 

StaffCall IQ
StaffCall IQ®

 

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SmartCall Messenger 17 v3.png

SmartCall Messenger

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Users of JTECH’s SMS paging or reservation management systems are responsible for complying with all applicable laws regarding such use, including, but not limited to: the Telephone Consumer Protection Act (TCPA).