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1965 Evergreen Blvd, Suite 300, Duluth GA 30096
800-321-3661
wecare@jtech.com
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HostConcepts®

All-in-One Restaurant Waiting List, Text, Reservation and Table Management

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SMS Delivery Issue: We're having problems with SMS messages across all JTECH services due to an outside issue. We're looking into it and working to fix it quickly.

Host Stand Chaos?

Do your guests experience chaos upon arrival? Alleviate congestion and reduce the staff required at your host stand.

Phone Calls Unanswered?

Are you losing business when phone calls go unanswered? Reduce the amount of calls and the staff required to answer them.

Frustrated Guests?

Do your patrons arrive frustrated by unexpected wait times? Guests can put themselves on the waitlist and make reservations via your website so they arrive happy.

Why Choose HostConcepts?

  • No Per Cover Fees
  • Modular and Flexible
  • Uncomplicated Replacement for Traditional Manual Processes - Clock, Pen, Paper
  • Integrates with JTECH Guest Paging - Giving Customers the Choice and Keeping Guests Nearby
  • Complete Front of House Solution with Curbside Module - FIndMe with Arriva

View the Data Sheet

Bulb Web

HostConcepts is much more than a simple restaurant waiting call list application. Our non-profit youth sports organization uses it during our yearly fundraising event in October. Thinking outside the box and with the help of the HostConcepts Customer Service Department, we were able to utilize the App to fit our needs during the fundraiser. We find it to be a premier application to use to communicate with standby customers while they wait their turn.

Non Restaurant User

Sample Screens

Waitlist View
The HostConcepts Waitlist View
Tables Tab
The HostConcepts Tables View
Reservations Tab
The HostConcepts Reservations View
Staff Tab
The Host Concepts Staff View

Pricing and Plans

1

Waitlist & Text

Features

  • First Month FREE
  • Live Wait Times Estimates Set Expected Wait Times
  • Status Indicator Approaching or Exceeding Quoted
  • Table Ready Text or Page
  • Customizable Text Message
  • Tap Ahead Seating Guests Add Themselves
  • Search and View Waitlists No-Shows and History
  • Compatibile with JTECH Pagers GuestCall IQ and Coaster
  • Easy-to-Use and Affordable Standalone - No Hidden Fees
2

Add Table Management

Features

  • All Level One Features
  • Table/Floorplan View Full Restaurant Layout
  • Multiple Floorplans Different Areas
  • Manage Staff Per Shift
  • Ability to Build Layouts Customize Floorplan into Sections
  • Assign Servers to Sections or Tables Also Setup Rotations
  • View Cover and Party Count Per Server
  • Preassign Guests to Specific Table
  • Merge, Block or Clear Tables
3

Add Reservations

Features

  • All Level One & Two Features
  • Book Parties for any Future Date
  • Setup Reservation Rules Limits on Party/Cover Count by Date
  • Reservations Widget "Book Reservation" from Your Website
  • Views for Cancelled and No-Shows
  • Search Through Reservation History
  • Printable Lists of Daily Reservations From Admin Site
  • Daily Reports Breakdown By Reservation Status
  • Reservation Reminders 24 Hours in Advance
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RESERVATION MANAGEMENT

Manage guests' reservations and send text confirmations and reminders. 

Your team can easily manage reservation changes within the HostConcepts app or your guests can modify their reservations from their smartphone. 

Reduce no-shows, voicemails and follow-up calls and keep your team focused on serving guests.

Contact Us
800-321-6221
wecare@jtech.com
1965 Evergreen Blvd, Suite 300, Duluth GA 30096

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