Send alerts, track reservations, wait lists, tables, promotions, special events and more using the device your customers already have and love to use — their cell phone.
Host Concepts™ is an all-inclusive mobile solution for restaurant guest management. Use it with our other wireless paging systems or as an alternative to restaurant pagers.
With Host Concepts™, you can easily manage reservations, text messages and interact with guests and staff from one single program. Add as many apps as your business needs.
Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.
Easily scout tables and update table status.
Quickly assign servers to sections. Pre-plan staff shifts, track server rotation and view table history.
Get started right away. No set-up needed.
Receive notifications via pager or text when vital factors impact your restaurant.
At-a-glance auditing of reservation activity; guests seated, wait times, cancellations and more.
Interactive tools for your guests while they wait. Display daily specials and get guest feedback about the experience.
Text reservation reminders 24 hours in advance and send guests texts when their table is ready onsite.
Enable guests to add themselves to your waitlist from their mobile device. Create a link from your website or mobile app and customers can do the rest.
* SMS Texting is only available in North America. Message rates may apply. *
Give your customers and guests the option to be alerted via pager or text message.
Use our revolutionized table and waitlist management via the Host Concepts integrated suite.
Streamline and manage customer waitlists and communications from any computer.