HostConcepts® is an all-inclusive solution for restaurant table and waitlist management. Manage your restaurant waitlist, track reservations, and optimize table management with ease. Stay connected via unlimited guest text alerts and add a guest paging system to ensure you stay connected to all your guests via their preference.
With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs.
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HostConcepts® Carryout Management
FindMe with Arriva enables your guests or patients to notify you when they have arrived so you can deliver service fast and accurately while they conveniently wait in their vehicle.
Your guests or patients no longer need to wait to be seen by your staff or get out of their vehicle to receive service. Also, you and your staff are not tied to monitoring a tablet or parking lot for arriving customers.
With CloudAlert you can instantly notify your managers and staff via text (SMS) or pager when an emailed order or notification is received so they can immediately take action.
CloudAlert picks up where many third-party apps leave off and keeps your staff informed while they stay productive on the floor.
DirectAlert enables your third-party system to send text or pager alerts to customers when action is needed. Easily integrates with restaurant systems Kitchen Display Systems (KDS) and NCR Aloha. Also integrates with Electronic Health Records (EHR/EMR) systems.
Improve service wait time and promote your restaurant’s to-go service with Curbside Valet™. Get an alert when a customer arrives and deliver their order immediately, hot and fresh.