Waitlist & Messenger

All-In-One Guest Management 

Send alerts, track reservations, wait lists, tables, promotions, special events and more using the device your customers already have and love to use — their cell phone.  

Waitlist & Messenger is an all-inclusive mobile solution for restaurant guest management. Use it with our other wireless paging systems or as an alternative to restaurant pagers.  

With Waitlist & Messenger, you can easily manage reservations, text messages and interact with guests and staff from one single program. Add as many apps as your business needs.


Additional Features

Our all-inclusive app helps you manage reservations, table and waitlist management for restaurants.


HotSchedule  Integration

Has the ability to pull in schedules from HotSchedules to quickly view employee work schedules.

Table Tracking 

Easily scout tables and update table status. 

Table Assignment 

Quickly assign servers to sections. Pre-plan staff shifts, track server rotation and view table history.

Immediate Activation

Get started right away. No set-up needed.

Alert Engine (Coming Soon)

Receive notifications via pager or text when vital factors impact your restaurant.


At-a-glance auditing of reservation activity; guests seated, wait times, cancellations and more.

Guest Interaction

Interactive tools for your guests while they wait. Display daily specials and get guest feedback about the experience.

Guest Texting

Text reservation reminders 24 hours in advance and send guests texts when their table is ready onsite.

Tap Ahead Seating (Coming Soon)

Enable guests to add themselves to your waitlist from their mobile device.  Create a link from your website or mobile app and customers can do the rest.





Admin Reports

  • Table seating time 
  • Turnover rate 
  • Customer rating 

* SMS Texting

  • Send unlimited SMS 
  • Supports 2-way text responses
  • Outgoing texts via Wi-fi 

* SMS Texting is only available in North America.  Message rates may apply. *

 Free 30 Day Trial 
Apple Store 


Operating Systems

iPad: iOS



Supported Browers



  • American English

Optional Guest Pagers

Try these guest pagers that work seamlessly with Host Concepts®

GuestCall® Digital Coaster Pager

GuestCall® Commpass

Optional Staff / Manager Pagers

Try these staff & manager pagers that work great with HostConcepts®



Alpha-Numeric Pager


StaffCall IQ.gif
StaffCall IQ®


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