DirectAlert enables your third-party system to send text or pager alerts to your customers when action is needed.
With the IStation and an internet connection restaurant's with Kitchen Display Systems (KDS) or healthcare providers with Electronic Health Records (EHR/EMR) systems that can send 1-10 digit numbers can easily send text (SMS) messages or pager alerts to guests or patients.
DirectAlert is ideal for restaurants using NCR Aloha that offer kiosk or counter service and need to alert guests when orders are ready for pick-up.
DirectAlert also assists hospitals and healthcare providers with EMR/EHR systems. Paired with the IStation transmitter healthcare providers can manage their patient wait list and send texts and pager alerts to patients when it is time for their appointment.
How it works: