User Guides

Quick-Start Guides

• DirectAlert

• EasyVu™ Guest Location System

• GuestCall® Coaster Pagers
  

• GuestCall® CommPass Pagers
  

• GuestCall® IQ Pagers
  

• ServerCall Rugged Pagers
  

• Neo Transmitter & Rugged Pagers

• HostConcepts® Offline Mode 

How-To Videos

• How To Change The Battery In A GuestCall CommPass Pager
  
  

HostConcepts How-To Videos

Getting Set-Up:

• HostConcepts - Home Tab Review 1
• HostConcepts - Home Tab Review 2
• HostConcepts - Setting Up For Curbside & Takeout
• HostConcepts - Creating Layouts
• HostConcepts - Creating a Custom Waitlist
• HostConcepts - Setting a Waitlist Quote Time

Managing Your Waitlist:

• HostConcepts - Using The Event Button
• HostConcepts - Adding a Party To a Waitlist 1
• HostConcepts - Adding a Party To a Waitlist 2
• HostConcepts - Indicate Children In a Party
• HostConcepts - Pre-Assign a Table to a Waiting Party
• HostConcepts - Seating a Party From The Waitlist
• HostConcepts - Setting Priority To a Waiting Party

Managing Reservations:

• HostConcepts - Managing Reservations
• HostConcepts - Adding A Reservation 1
• HostConcepts - Adding A Reservation 2
• HostConcepts - Seating a Reservation
• HostConcepts - Pre-Assigned Seating To a Pending Reservation

Managing Walk-in Guests:

• HostConcepts - Seating A Walk-In Party
• HostConcepts - Setting Priority To a Waiting Party
• HostConcepts - Marking Party As No-Show

Managing Tables & Servers:

• HostConcepts - Adding Servers 1
• HostConcepts - Adding Servers 2
• HostConcepts® How To Manage Your Rotation
• HostConcepts® How To Manage Seating
• HostConcepts - Using Course Icons
• HostConcepts - Marking a Dirty Table
• HostConcepts - Merging Tables

User Manuals

• How to Clean Your Pagers

• Alphanumeric Pager - 2 and 4 Line

• GuestCall® Coaster Reprogramming Guide

• EasyVu™ Guest Location

• EasyAssist User Guide

• GuestCall® CommPass  (Istation & IQ Base)

• GuestCall® CommPass with Neo Transmitter

• Rugged Pagers with iStation

• GuestCall® IQ

• GuestCall® Coaster

• ServerCall Transmitter w/Rugged Belt Pagers

• ServerCall® Paging w/Rugged Staff Pagers

• ServerCall® Paging w/NEO & Rugged Pagers

• SmartCall Messenger Support Center

Service Forms

• Pager-Repair & Renumbering Form

• Pager Replacement Form

Need A Customer Care Expert?

Contact Customer Care 

1-800-321-6221