DirectAlert enables your third-party system to send text or pager alerts to your customers when action is needed.
With the IStation and an internet connection restaurant’s with Kitchen Display Systems (KDS) or healthcare providers with Electronic Health Records (EHR/EMR) systems that can send 1-10* digit numbers can easily send text (SMS) messages or pager alerts to guests or patients.
Restaurants & Hospitality
Send text or pager alerts to servers or guests when an order is ready for dine-in or curbside pick-up or other action is needed.
Healthcare
Send Electronic Medical Records (EMR) and Electronic Health Record (EHR) alerts via text or pager to staff and patients.
Specifications
| Pager & Texting Alerts | Send unlimited SMS texts |
| Pagers supported: | |
| GuestCall Pagers | |
| QuietCall Pagers | |
| StaffCall IQ Pagers | |
| Staff / Manager Pagers | |
| System Requirements | IStation v2.4 or higher required |
| DirectAlert subscription required | |
| Compatibility | Third-party system that can send 1-10* digits |
| NCR, Aloha Kitchen Display System 15.1 or higher | |
| * Up to 17 digits can be accommodated for international text. | |
| Languages | All Latin alphabet based languages |
| US & International | SMS Text: US Domestic only |
| Pager: US and International |