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Customer Support

Track Shipping, View Invoices And Pay Online
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* Billing for Host Concepts & Smartcall Messenger is not visible in the portal, so please call 800-321-6221 for assistance. 

Product Quick-Start Guides

Get product manuals, quick-start guides and video tutorials
on your JTECH products.

Host Concepts™

 User Tips

iPad locking up?
Simply clear the browsing data and cache for Safari to get
Host Concepts back up to full speed!

Go to Settings > Safari > scroll to Clear History and Website Data  

 Training Videos



User Tips 

Service Forms

Send Your Product In For Repair

Please fill out and print this form when shipping us your pager 
for repair.

Replace Missing Pagers

Did one or more of your pagers walk off? Use this form to 
have it replaced.