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Customer Support

Contact us 24/7:  1-800-321-6221

Product Quick-Start Guides

Get product manuals, quick-start guides and video tutorials
on your JTECH products.


 User Tips

iPad locking up?
Simply clear the browsing data and cache for Safari to get
Host Concepts back up to full speed!

Go to Settings > Safari > scroll to Clear History and Website Data  

 Training Videos


User Tips 

Service Forms

Send Your Product In For Repair

Please fill out and print this form when shipping us your pager 
for repair.

Replace Missing Pagers

Did one or more of your pagers walk off? Use this form to 
have it replaced.

Track Shipping, View Invoices and Pay Online

Get product manuals, quick-start guides and video tutorials 
on your JTECH products.

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* Billing for Host Concepts & Smartcall Messenger is not visible in the portal, so please call 800-321-6221 for assistance. 

Contact Support

If you need special assistance, contact a Customer Care Team Leader