Great Wolf Lodge implements JTECH's Virtual Service Kiosk
In today's fast-paced world, customer service has become a crucial aspect of the hospitality industry. At JTECH, we understand the importance of providing punctual and efficient service, which is why we developed the Virtual Service Kiosk (VSK). This innovative QR Code notification system has completely transformed the way guests and customers access information and request assistance.
Imagine the convenience of being able to simply scan a QR code and instantly gain access to everything you need. Whether you're looking to browse an online store, look at a menu, or request service, VSK makes it all possible. Unlike other QR codes, this one has a capability that sets it apart from others. From the array of options that can be offered when a guest scans the code, any or all of the "virtual call buttons" can send a direct page to a server or staff member for immediate assistance! Now guests can notify staff more efficiently, right at their fingertips.
One of our esteemed clients, the Great Wolf Lodge, has recognized the immense value and has successfully implemented it across multiple locations. As an indoor waterpark, hotel, and dining experience, the Great Wolf Lodge caters to a large number of guests, each with their own unique needs and preferences. With VSK, they can conveniently provide their guests with a seamless and hassle-free experience.
The Virtual Service Kiosk has perfect suitability for placement in areas prone to moisture, such as pools and water park zones. Great Wolf Lodge is using VSK QR codes at the water cabanas, where guests can easily scan for service with their phone, instead of worrying about using a push button that could be damaged by water. After a quick and easy scan, they can just sit back, relax and have fun!
We firmly believe that every customer deserves prompt and reliable service, and VSK is the perfect solution to achieve that. We also want to give a huge shoutout to Great Wolf Lodge for trusting the vision of VSK. Check out their many locations for fun, food, and relaxation all in one!