As COVID-19 has spread across the world, it has impacted all of us on both a business and a personal level. So first and foremost, we at JTECH hope that this communication finds you and your loved ones safe and healthy.
Restaurants have seen rapid changes in the past few years due to consumer behavior and technology trends. Successful restaurants are embracing the changes and setting themselves up to thrive. Here are a few areas restaurants are looking to the future including waitlist management, server paging and curbside delivery with guest text alerts.
You may have wondered why restaurants still use pagers. In a world with texting, modern paging systems —especially server paging systems, are still vital for efficient restaurant operations and profitability.
Simpatico uses JTECH pagers and here is what they have to say.
"Pagers have made us money, added to our customer service, plus saved us time! At our restaurant, we run a substantial wait during the summer, so we give our customers a pager and let them know it reaches all three of our bars, and every bar in the downtown village"!
La Cima's' Twin Peaks Restaurants have been using Host Concepts for many years. The entire front of house from managers to servers at the door and on the floor are fully trained on how this waitlist management system to ensure our guests are seating quickly.
I wanted to send you a big thank you for introducing me to HostConcepts. I have been running my restaurant for 30 years, and have always used my own method for setting people down and what I thought was a very organized front of house.
Adam Rinella, VP Development, Burger Lounge Restaurants was interviewed by Food Chain Magazine on new technologies Burger Lounge has their eye on.
Burger Lounge is currently using JTECH's Vuze® table location systems in 11 restaurants to speed service and improve the guest experience. Burger Lounge also uses JTECH pagers for counter service in other locations.